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Outsourcing World: archive of articles
outsourcing world covers news articles and commentary related offshore outsourcing, software development, and international business
Offshore Outsourcing World is intended to be a daily news magazine focused on offshore outsourcing - or offshoring. This publication will explain the process of offshoring.

Readers will learn how to select an offshore provider, what countries are leading the offshoring revolution, what business processes, in addition to software development, can be outsourced (BPO), and even how to help an outsourcing team perform at a high level.

Offshore Outsourcing World is sponsored by the Eversun Software Corp. and is edited by Danny Sullivan. We eagerly invite reader feeback to any and all content published on this site.
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Offshore Outsourcing World Archives:
05/18/04  China gunning for the US software outsourcing market  Already strong in Japan, China looks to do software outsourcing for US based companies
05/17/04  Outsourcing down under  Australia moves to become a global outsourcing player.
05/13/04  Expansion fuels outsourcing deals  Large outsourcing deals have recently expanded the reach of outsourcing providers.
05/11/04  HR outsourcing on the rise in Asia Pacific  Human resources is a fast moving business in India and other parts of Asia.
05/10/04  Taming down the "mother of all deals"  IBM pairs with an Indian outsourcer in mega-deal.
05/07/04  Destination: NEW ZEALAND  Considering New Zealand for offshore outsourcing projects
05/05/04  Blame it on the [media] hype  Coming soon - Offshore Outsourcing - the movie!
05/05/04  UK dominates Euro outsourcing  England accounted for more than half of the Euro outsourcing deals in 2003
05/02/04  Malaysian banks hot on outsourcing  Banks outsource to improve operating efficiency
04/30/04  Retailers focus on India  JC Penny outsources in India
04/29/04  IT, telecoms increase R&D outsourcing to India  
04/28/04  Manpower outsourcing thrives in India  
04/26/04  Chipmakers bet their chips on Bangalore  
04/23/04  EU outsourcers go small  
04/22/04  Destination: JAMAICA  
04/21/04  HR outsourcing is here to stay  
04/20/04  Lab tests - the next outsourcing target for India  
04/19/04  HP to outsource more in Asia, Europe  
04/16/04  Outsourcing with a tinge of blue  
04/15/04  Banking on outsourcing  
04/14/04  Taiwan getting heavy on R&D  
04/07/04  US retailers hot on the outsourcing trail  
04/06/04  Eastern Europe goes further East to outsource  
04/05/04  McDonalds building outsourcing farm  
04/02/04  China getting some offshoring buzz  
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05/18/04  China gunning for the US software outsourcing market  Already strong in Japan, China looks to do software outsourcing for US based companies
05/17/04  Outsourcing down under  Australia moves to become a global outsourcing player.
05/13/04  Expansion fuels outsourcing deals  Large outsourcing deals have recently expanded the reach of outsourcing providers.
05/11/04  HR outsourcing on the rise in Asia Pacific  Human resources is a fast moving business in India and other parts of Asia.
05/10/04  Taming down the "mother of all deals"  IBM pairs with an Indian outsourcer in mega-deal.
05/07/04  Destination: NEW ZEALAND  Considering New Zealand for offshore outsourcing projects
05/05/04  Blame it on the [media] hype  Coming soon - Offshore Outsourcing - the movie!
05/05/04  UK dominates Euro outsourcing  England accounted for more than half of the Euro outsourcing deals in 2003
05/02/04  Malaysian banks hot on outsourcing  Banks outsource to improve operating efficiency
04/30/04  Retailers focus on India  JC Penny outsources in India
04/29/04  IT, telecoms increase R&D outsourcing to India  More research and development goes to India.
04/28/04  Manpower outsourcing thrives in India  Steep staffing demands require skilled human resources professionals in India.
04/26/04  Chipmakers bet their chips on Bangalore  AMD will invest at least 5 million dollars to set up a design facility in Bangalore.
04/23/04  EU outsourcers go small  Research indicates that European companies prefer a multisourcing strategy.
04/22/04  Destination: JAMAICA  Jamaica is proving itself as a real nearshore outsourcing destination
04/21/04  HR outsourcing is here to stay  Companies find little backlash against outsourcing human resources.
04/20/04  Lab tests - the next outsourcing target for India  India has 20,000 laboratories and the ability to perform 1,500 different tests
04/19/04  HP to outsource more in Asia, Europe  HP wants to challege IBM as an offshore outsourcing leader.
04/16/04  Outsourcing with a tinge of blue  IBM's giant Global Services division continues to grow with the addition of various BPO capabilities.
04/15/04  Banking on outsourcing  Banks are committed to the efficiency gains found in offshoring.
04/14/04  Taiwan getting heavy on R&D  Government research institution SRI International looks to Taiwan for cost savings.
04/07/04  US retailers hot on the outsourcing trail  Best Buy, Sears, and Target take advantage of outsourcing.
04/06/04  Eastern Europe goes further East to outsource  Russia and Ukraine benefit from outsourcing investors in Eastern Europe.
04/05/04  McDonalds building outsourcing farm  Outsourcing - fast food style
04/02/04  China getting some offshoring buzz  India is looking to China to get the job done.
04/01/04  Pharma firms turn to India for expertise  Active ingredients for the pharmaceutical industry are commonly supplied by India.
03/31/04  India's outsourcing "glow"  Jewellery makers from Italy outsource to India.
03/30/04  India still no.1 in automotive outsourcing  High technology automotive work is outsourced to India.
03/29/04  Destination Outsourcing: TUNISIA  Tunisia has the potential to become an outsourcing hotspot in the near future.
03/26/04  Outsourcing is a two-way street  The outsourcers are outsourcing.
03/25/04  Nothing barely legal about outsourcing  Law firms are guilty of offshoring.
03/24/04  Globalization drives logistics outsourcing  As the world grows smaller - logistics headaches multiply.
03/23/04  Who got game? The whole world does  Look for countries like Russia and China to quickly become prominent players in the game publishing industry.
03/22/04  Eastern Europe also braces for outsourcing demand  Two companies from Eastern Europe merge to create a stronger offshoring force.
03/19/04  From software programming to content production  Journalists from India contribute to CNET Builder.
03/18/04  Are Indian firms ready for employee acquisition ?  Employee acquisition may provide a new growth opportunity for top Indian outsourcers.
03/15/04  Outsourcing Widens Geographical Coverage in India  Cities other than Bangalore and Mumbai benefit as outsourcing to India continues.
03/12/04  Even Smaller Firms Turn to Offshoring  Start-ups are advised to use offshoring as a cost saving measure.
03/11/04  Giving Consumers a Choice About Offshoring  E-loan asks it's customers to chose between U.S. and India.
03/10/04  The Outsourcing Sound Bite  The outsourcing issue is not as black and white as many politicians propose.
03/09/04  US: Bastion of Innovation  U.S. workers create leading edge technologies that make their companies more productive.
03/05/04  The politics of outsourcing  In an election year, offshoring of jobs has become a big issue.
03/04/04  Real Estate Booms with Outsourcing in Developing Countries  Multinational firms are in a mad dash for office space in Philippines and India.
03/03/04  Marketing, Advertising and PR can be Outsourced  Marketing, PR and advertising are likely targets for outsourcing.
03/02/04  The Modern Marco Polo Looks to Asia for Outsourcing  The distinct skills of Asian companies and workers continue to spur the outsourcing movement further.
02/27/04  SPOTLIGHT INDIA: US drug makers turn to India to help lower costs  US drug makers could save at least 60% in producing new drugs by outsourcing R&D and other services to India.
02/26/04  SPOTLIGHT INDIA: Globalization  Globalization has played a significant role in India's rise as an economic force.
02/25/04  SPOTLIGHT INDIA: Brainpower is India's Most Potent Weapon  There are now 150,000 IT engineers in Bangalore versus 120,000 in Silicon valley.
02/23/04  SPOTLIGHT INDIA: Thriving Amid Imperfections   Outsourcing to India is still an imperfect process in an imperfect country.
02/20/04  State of Animation - Outsourcing  Outsourced projects in the animation industry is going to India, Korea, and Philippines.
02/19/04  BPO has Evolved into Higher-Value Services  Patent writing and IT solutions are among the new services offshore outsourcers are providing.
02/18/04  Human Resources Can be Outsourced Too, Says IBM  IBM is sending payroll processing, benefits administration, human resources data management, and other HR tasks to the Philippines.
02/17/04  Competition Leads to Higher-Value Outsourced Services  Increased competition for outsourcing contracts is pushing more capable providers upstream in the services they provide.
02/16/04  White Collar Jobs Become Hot Target for Outsourcing  Outsourcing of knowledge workers to places like India and Philippines is happening today.
02/12/04  Culture, as defined by outsourcing (part 3)  Part 3 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - establishing trust over international and cultural boundries.
02/10/04  Culture, as Defined by Outsourcing (part 2)  Part 2 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - what is the fundamental nature of cultural differences?
02/09/04  Culture, as Defined by Outsourcing  Part 1 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - many problems teams face are traits of human nature, and not distributed teams.
02/06/04  India on the Rise, Salary-wise  In 2003, programmers in India received the highest salary increases among Asia-Pacific countries.
02/05/04  Could India be the Next Global Melting Pot?  Offshore outsourcing could reverse the trend of immigration to the United States.
02/04/04  Wanted Software Engineers: Google clicks on India  Silicon Valley technology leader Google is recruiting software engineers in Bangalore, India.
02/03/04  Consultants Find Goldmine in Outsourcing  Management consultants are likely to find offshore outsourcing a profitable business.
02/02/04  What’s next after outsourcing? Creativity.  Countries that are actively outsourcing jobs must adopt innovative strategies to remain competitive.
11/09/03  Retraining the American Worker in the Face of Offshore Outsourcing  Offshore outsourcing is here to stay. The $300/month salary of a Filipino worker cannot be ignored. What can an American worker do to stay competitive?
11/09/03  Onshore, Offshore, Nearshore, Best Shore. Be Sure of Your Shore for Outsourcing.  Among the latest outsourcing trends has been to label the outsourcing location according to it's shore. Does this mean that outsourcing is like a trip to the beach?
10/19/03  Creative Outsourcing Relationships Can Benefit Strong Offshore Providers  Offshore outsourcing providers will always be at a disadvantage to win a contract with a United States based company. This can be beat by proposing a creative agreement with a buyer.
10/03/03  Reduction in H1-B Visa Program Takes Effect  Starting October 1, 2003, the number of H1-B visas issued by the United States Government will be reduced by 2/3, causing mixed feelings for many in North America.
07/27/03  Political Turmoil in the Philippines  To become a leader in offshore outsourcing, the Philippines must convince the world it has achieved political stability.
07/27/03  Anger Against Offshore Outsourcing Will Quickly End  Past history shows that legislation directed against offshore outsourcing is unlikely.
07/26/03  Can Indian Manpower Scale to Meet Rising World BPO Demands?  Despite India's large population, several barriers must be crossed if it is to match the worlds growing demands for business process outsourcing (BPO) services.
06/30/03  Continued Pressure on Offshore Outsourcing Billiing Rates  An efficient market will continually re-evaluate the best hourly rate for outsourced services.
06/28/03  Offshore Outsourcing to India May Soon Feel the Business Cycle  As large corporations rush to adopt offshore outsourcing practices, a shortage of capable talent may quickly drive prices up.
06/27/03  Offshore Outsourcing and the H1-B Visa  H1-B visa holders can be affected by offshore outsourcing just as much as US citizens.
06/03/03  Near-shoring Becomes a Complement to Offshore Outsourcing  Consider an outsourcer with a near-shore strategy.
05/31/03  The Offshore Technology Labor Market Tightens  The competition for skilled technology workers at top offshore outsourcing locations has increased, cutting into corporate margins.
05/31/03  A Look to the Philippines for Offshore Outsourcing  While it clearly trails India in it's outsourcing prowess, the Philippines do offer some very compelling features.
05/31/03  Process, Process, Process. Outsourcing to India  Offshore outsourcing to India is clearly a wave of the future for many jobs. Learn from the advice of CIO experts.
05/10/03  Internationalization Holds Big Growth Potential for E-business  People will flock to the Internet, if they can read it.
05/08/03  Offshore Outsourcing Market Deals With 'Underpricing'  The market for business process outsourcing services has proven to be very competitive.
05/06/03  Offshore Outsourcing is Exporting IT Jobs  Until the compelling economic advantages disappear, this trend is unlikely to stop.
05/05/03  Surprise! E-business is Alive and Well.  Rumors of the death of e-business have been greatly exaggerated.
05/04/03  BPO Market in India Wrestles With High Turnover Rates  High demand for skilled workers in India has created thrashing in the labor market.
04/27/03  Installing WiFi Into Schools is a 'No-brainer'  Laptop access to the Internet via WiFi will present students the chance for continuous learning.
04/23/03  Examining Web Services Strategy  A closer look at how to take advantage of the rapidly growing web services market.
04/22/03  The Life of an African Software Developer  A report on the life of an African Software Developer
04/19/03  United States Has Saved $8 Billion Through Outsourcing  A recent report published by Inductis promotes benefits of outsourcing.
04/14/03  Infosys Quarterly Earnings Slip  Stock analysts expressed shock as Infosys Technologies reported lower earnings that expected.
04/08/03  Agile Outsourcing in Practice  ABN AMRO, the global bank with 110,000 employees in 60 countries uses agile outsourcing.
04/05/03  Oracle, Dell, and Linux  Dell's plan for the future includes enterprise hardware and commodity services.
04/05/03  An Inside Look at the US Patent System  Carnegie Mellon Univerity professor Michael Shamos speaks on business process patents.
03/28/03  Considering Long Term Outsourcing Relationships  A recent survey indicates that most companies do not have long term strategies for managing outsourcing relationships.
03/27/03  Agile Vs. Outsourcing  Respected author, Scott Ambler compares in-house agile development against offshore outsourcing.
03/27/03  "Caution" About Offshore Outsourcing  There could be dangers to firms that outsource technology services.
03/26/03  The Promise and Perils of Offshore Software Development  Offshore software development is not just for major corporations.
03/25/03  New Jersey Proposes Ban on Offshore Outsourcing  In an effort to save jobs from leaving the state New Jersey State Senator Shirley Turner proposes to ban offshore outsourcing on state contracts.
03/24/03  A Global Pricing War in the IT Industry  According to an Indian newspaper, Accenture has started a global pricing war for technology services.
03/23/03  Are Patents Producing New Ideas?  Programmers and economists are both against software patents.
03/21/03  Wages During a Recession  An interesting perspective on why wages continue to rise, even during a recession.
03/21/03  Wanda, the Next Step In Wireless Products  Texas Instruments has announced Wanda, a new chip that combines GSM, Wi-Fi, and Bluetooth, all on one chip.
03/18/03  Wi-Fi Usage Grows Rapidly  Have you had a 'Wi-Fi' moment?
03/16/03  The Cost of War  A war on Iraq will cost at least 60 billion dollars. Could this be more wisely spent?
03/13/03  Redefining the American Software Engineer  A news.com article reports on the growing trend of offshore outsourcing in North America. What does this mean for the North American engineer?
03/08/03  Game Theory Perspective on Intellectual Property  A game theory expert points out that intellectual property will slow economic growth in a free market economy.
03/06/03  Finding the Right Price  What exactly determines the right price for a product? Until recently, it seems like guessing was the best strategy.
03/05/03  Content and the failure of AOL Time Warner  Many reasons can be sited for the failure of the large media conglomerate. Could it just be TOO much content?
03/03/03  Game Theory in the Computer Industry  How does the old prisoners dilemma game unfold when applied to the modern world of computing?
03/01/03  India Becomes Backoffice to the World  With improvements in communication and collaboration, more and more backoffice functions can be moved to 'offshore' locations. The bottom-line concious banking industry is leading the way.
02/28/03  Software Development as a Commodity, Continued  Continuing on the theme from the previous posting, I further develop the argument that software development is moving towards commoditization.
02/26/03  Has Software Development Become a Commodity?  One of the biggest keys to success in the software industry is standardization. Looking to the future, where does this all lead?
02/23/03  Outsourcing America  Can anyone stop the inevitable force of globalization. This posting is a reponse to a recent article titled "View from Lodi, CA: Outsourcing America?".
02/19/03  Clinical Process Outsourcing, a Case Study  In another example of effective outsourcing, Wipro Technologies, has developed a model for clinical process outsourcing (CPO). Doctors in India are able to support local physicians by reading radiology scans.
02/14/03  A New Kind of Science  A report on Stephen Wolfram, his new book, and a first hand encounter.
02/13/03  What is Business Process Outsourcing (BPO)  BPO is a very innocuous title for a revolutionary way of conducting business. Today when someone says 'back office', they are likely talking about India!
02/11/03  An Examination of Agile Development  Constant feedback is one of the core principals of agile software development.
02/09/03  Sun Doubts It's Own Java  Serious bugs in the Solaris Java runtime environment (JRE) have not gone unnoticed within Sun offices. Tough times are ahead for Sun.
02/03/03  Some People Like Doing Things the Hard Way  Even with the time and effort that has gone into studying software projects and project management techniques, many projects are doomed to failure before they begin. Some people just like to do things the hard way.
02/02/03  Offshore Software Development Quickly Becomes Standard.  What was once a last resort for cash strapped corporations is now becoming the de facto standard in the information technology industry. Hot growth areas include offshore applications management and near-shore development centers.
02/01/03  The Daily Scrum  Often, the simplest solution is the best solution. In technical project management, Scrum presents a very simple way to keep track of everyones responsibilities.
01/29/03  Globalization and White Collar Work  The fact that globalization is sending jobs from the United States to developing nations is not new. The fact that these jobs are white collar is!
01/28/03  More Game Theory in the Business World  An analysis of common contract clauses from the perspective of game theory.
01/27/03  How Game Theory Can Be Applied to the Software Business  Using conecepts of game theory can lead to many unexpected revelations about software product positioning. In fact, these rules can show many new opportunities for mutually beneficial collaborations.
01/26/03  Taking Software Development to the Next Level  Give teams of software developers a set of simple rules to play by, and watch productivity explode!
01/24/03  The Wireless Internet Access Phenomenon  Wireless internet access hotspot model is taking off quickly. Will this change the world as we know it?
01/22/03  Artificial Intelligence Aids the War on Spam  The use of a 'trained' neural net shows a great deal of promise in initial tests.
01/20/03  Considering Open Source Software  Comparison of motives behind developing open source software versus proprietary software.