What's making successful IT departments click
The more successful corporate IT departments are spending less money,
employ fewer workers and implement projects better, according to a recent
study by a consulting firm called The Hackett Group.
Credit some of it to outsourcing.
The study shows that "world-class" IT departments (out of more than 200
companies surveyed) are spending 23% more on outsourcing than their
"median" counterparts.
Size does not matter at all and better companies aspire for lean mean IT
machines. The best IT shops employ are 30% leaner than the average and
according to the study, allocate people more on solving application
management issues.
On the other hand, they let their outsourcing partners worry about
technology infrastructure issues.
Simplicity and standardization is also a mantra among successful IT
organizations. Which means they rely 50% fewer ERP systems and 29% fewer
applications per end use, the study says.
They focus more on ways how technology can help make the business
successful rather than snapping every high-tech tool that have 50-50
chance of being successful.
