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Offshore Outsourcing World: US law firms take a bite of outsourcing pie
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Monday June 14, 2004 at 8:37AM - Offshore Outsourcing World Staff

US law firms take a bite of outsourcing pie

A prominent US legal consulting firm called Hildebrandt recently announced a joint venture that aims to help American law firms outsource support operations to India.

While this is certainly not the first news about outsourcing in the legal industry, the joint venture could signal increased confidence in offshoring among American law firms.

So far, Hildebrandt sees the wisdom in it and lends a credible voice to outsourcing since it holds a good reputation among law firms in the US.

The joint venture will not only focus on legal research, but will spill over to administrative functions including word processing, recordkeeping, finance and accounting.

OfficeTiger, Hildebrandt’s partner, has more than a thousand lawyers in Chennai, India already doing support tasks for clients in London and New York.

US law firms have expressed a bit of reluctance before - citing issues related to the quality of work.

A lot of Indian lawyers had training from US law schools and are well versed in common law doctrines. But the clincher is that they make anywhere from one fifth to one half of what American lawyers make.

Industry pundits predict that the consolidation and reorganization taking place within the legal industry should push more firms toward outsourced solutions.

Given the estimated 30 to 60 percent cost savings, outsourcing will allow lawyers in US law firms to spend more time with clients, take on more cases, and improve overall service quality.

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