Offshore Outsourcing World: Outsourcing with a tinge of blue

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Offshore Outsourcing World: Outsourcing with a tinge of blue

outsourcing world covers news articles and commentary related offshore outsourcing, software development, and international business

Offshore Outsourcing World is intended to be a daily news magazine focused on offshore outsourcing - or offshoring. This publication will explain the process of offshoring.

Readers will learn how to select an offshore provider, what countries are leading the offshoring revolution, what business processes, in addition to software development, can be outsourced (BPO), and even how to help an outsourcing team perform at a high level.

Offshore Outsourcing World is sponsored by the Eversun Software Corp. and is edited by Danny Sullivan. We eagerly invite reader feeback to any and all content published on this site.

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Offshore Outsourcing World Archives:

07/29/04 Budget conscious Microsoft sneaks overseas $1 Billion in budget cuts and offshoring contracts make Microsoft leaner and meaner

07/27/04 Satisfaction isn't guaranteed Make a rational assessment before offshoring a project.

07/27/04 Outsourcers focus on employee benefits Hallmark and Barclays show sensitivity in recent outsourcing deals

07/22/04 Australia: Looking for alternative locations, skills India is not the only choice.

07/20/04 Open up, Dubai Dubai offers benefits as an outsourcing location.

07/14/04 Study Says "Positive Outweighs the Negatives" in Offshore Outsourcing UK National Outsourcing conference research

07/12/04 The race for HR supremacy A big merger of two promiment HR outsourcers

07/06/04 Opening markets Bush assistant speaks favorably about outsourcing to India

06/29/04 Service providers: Put your money where your mouth is Maintain high quality of service, by preparing for disaster.

06/28/04 Have outsourcing, will travel Rethinking the corporate travel manager.

06/25/04 In pursuit of mid-sized outsourcers

06/23/04 Amen to outsourcing

06/22/04 "Mega-trend" means mega-backlash for India

06/18/04 What's making successful IT departments click

06/16/04 Going West to sell the East

06/15/04 Bad publicity turned good

06/14/04 US law firms take a bite of outsourcing pie

06/11/04 Finding the right mix

06/10/04 Keeping the core alive

06/08/04 Wipro tops list of Indian players

06/07/04 3COM: Managing outsourcing as "core competency"

06/03/04 HR outsourcing a big hit in Asia Pacific

06/01/04 More animation outsourcing

05/31/04 Choose your outsourcing mode

05/28/04 Security is a major issue in outsourcing

Complete Offshore Outsourcing World archives

Offshore Outsourcing
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Friday April 16, 2004 at 7:14AM - Offshore Outsourcing World Staff Outsourcing with a tinge of blue IBM has been bitten by the outsourcing bug big time. Since acquiring Pricewaterhouse Coopers last year to boost its BPO business, Big Blue has been on a acquisition binge lately taking up tasks from answering phones to repairing TV sets. Early this month, IBM announced it is acquiring Indian outsourcing firm Daksh, the third-largest back-offices service provider in the country. Industry estimates the deal to be worth between 150 to 200 million dollars. This means IBM will be offering call center services out of India. Daksh employs about 6,000 agents that man the phones for clients like retailer Amazon.com. In less than a month, IBM landed a major deal to manage after-sales services for TV-maker Philips Consumer Electronics in North America. The deal is reportedly worth at least 300 million dollars and runs for seven years IBM also said it will handle services for Philips, including warranty management, customer care and repair services for products like TVs and CD players, some of them in IBM centers in the US. IBM's Global Services Unit recently reported more than $11 billion in revenues for the first quarter and IBM in general predicts a healthy year ahead. In a booming business like outsourcing, diversity is the name of the game and IBM recognizes this early on. Weekly Newsletter: Is outsourcing important to your business? Use information as a competitive advantage! Email Address: related stories, by category:
offshore development Banking on outsourcing Banks are committed to the efficiency gains found in offshoring. Taiwan getting heavy on R&D Government research institution SRI International looks to Taiwan for cost savings. China getting some offshoring buzz India is looking to China to get the job done. Destination Outsourcing: TUNISIA Tunisia has the potential to become an outsourcing hotspot in the near future. Who got game? The whole world does Look for countries like Russia and China to quickly become prominent players in the game publishing industry.	business US retailers hot on the outsourcing trail Best Buy, Sears, and Target take advantage of outsourcing. Eastern Europe goes further East to outsource Russia and Ukraine benefit from outsourcing investors in Eastern Europe. McDonalds building outsourcing farm Outsourcing - fast food style Pharma firms turn to India for expertise Active ingredients for the pharmaceutical industry are commonly supplied by India. India's outsourcing "glow" Jewellery makers from Italy outsource to India.	outsourcing Banking on outsourcing Banks are committed to the efficiency gains found in offshoring. US retailers hot on the outsourcing trail Best Buy, Sears, and Target take advantage of outsourcing. Eastern Europe goes further East to outsource Russia and Ukraine benefit from outsourcing investors in Eastern Europe. McDonalds building outsourcing farm Outsourcing - fast food style China getting some offshoring buzz India is looking to China to get the job done.