Outsourcing is a two-way street
Outsourcing is not just a one-way street and companies in more progressive
countries in the East like India and Singapore have adopted the practice
as well.
Technology firms are capitalizing on the rapid growth of outsourcing in
this part of the world.
Recently, Bharti, a major telecom operator in India, announced it is
outsourcing to Ericsson and IBM, both multi-million dollar deals.
Ericsson will take over management, maintenance and quality assurance
operations of Bharti's cellular networks, absorbing some of the latter's
workers in its Indian office.
Meanwhile, IBM will provide the hardware, software and consulting task to
support Bharti's entire telecom operations.
On the other hand, database maker Oracle is agressively ramping up its
outsourcing services in Asia Pacific.
Primarily targetting existing Oracle users, the service allows clients to
hand over maintenance and operations of their systems to Oracle itself.
Among the first to adopt the service are companies from Singapore and
Australia.
One valid reason why companies outsource is that they simply have better
things to do. When you would rather be working on meeting your sales
targets, you might as well let others do the dirty work such as
maintaining your IT infrastructure.
Outsourcing is largely a matter of expertise and it applies especially but
not limited to just technology.
Companies like Infosys and Wipro have gone so big that they are reportedly
looking at outsourcing some of their business to other countries like the
Philippines.
Which proves that the benefits derived from outsourcing cuts across all
companies even service providers.
